cv988 Terms & Conditions — Please Read Before Playing
These Terms & Conditions form a legally binding agreement between you and cv988. By registering an account or placing any bet on cv988, you confirm that you have read, understood and accepted these terms in full.
Introduction
These Terms and Conditions ("T&C") govern the use of the cv988 platform, including all games, sports betting markets, promotions, payment processing and support services offered through cv988. All references to "cv988", "we", "us" or "the platform" in these terms refer to the cv988 operating entity. All references to "you", "player" or "user" refer to any individual who accesses or uses the cv988 platform.
By accessing cv988 and participating in any game or betting activity, you enter into a binding agreement with cv988 and agree to be bound by these T&C, as well as any additional rules or policies published on the platform, including the Privacy Policy, Responsible Gaming Policy, and any game-specific rules. If you do not agree to these terms, you must not use the cv988 platform.
1. Eligibility
Access to the cv988 platform and participation in any game or betting market is subject to the following eligibility requirements, which apply to all players accessing cv988 from Bangladesh and any other jurisdiction.
- You must be at least 21 years of age at the time of registration and at all times during which your cv988 account remains active.
- You must be a natural person of legal capacity — corporate accounts, bots and automated registrations are prohibited.
- You must provide accurate, complete and current personal information during registration, including your legal name, date of birth and valid mobile number.
- You must not be accessing cv988 from a jurisdiction where online gambling is explicitly prohibited by applicable law. It is your sole responsibility to determine the legality of accessing cv988 in your location.
- You must not be an employee, contractor, agent or immediate family member of an employee of cv988, or of any game provider or payment partner of cv988.
2. Account Registration and Security
Each player is permitted to hold exactly one (1) registered account on cv988. Opening multiple accounts by the same individual — whether under the same or different names, mobile numbers or payment details — constitutes a material breach of these T&C and will result in the closure of all associated accounts and forfeiture of any balances or pending withdrawals.
Your Obligations
- You must keep your cv988 username and password strictly confidential. Do not share login credentials with any third party under any circumstances.
- You are fully responsible for all activity that occurs on your cv988 account, including any bets placed or transactions made by any person using your login credentials, whether authorised by you or not.
- If you suspect your account has been accessed without your authorisation, you must notify the cv988 support team immediately via live chat or by emailing [email protected].
- cv988 reserves the right to close or suspend any account where there is reasonable suspicion of identity fraud, impersonation, money laundering activity, or any breach of these T&C.
KYC Verification
cv988 may request Know Your Customer (KYC) documentation at any stage of the account lifecycle — including at registration, prior to a first withdrawal, or at any subsequent point where cv988 deems verification necessary. Acceptable KYC documents include a valid National ID card, passport, or birth certificate, accompanied by a recent utility bill or bank statement for address verification. Failure to complete KYC within the stipulated timeframe may result in temporary suspension of withdrawal privileges until verification is successfully completed.
3. Deposits and Withdrawals
cv988 processes deposits and withdrawals for Bangladesh players through the following approved payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank and Visa/Mastercard. All transactions on cv988 are processed in Bangladeshi Taka (BDT). cv988 does not accept deposits made from third-party accounts — the account used for deposits must belong to the registered cv988 account holder.
Deposit Conditions
- The minimum deposit amount is ৳200 per transaction. There is no maximum deposit limit, though individual payment method limits may apply as set by the payment provider.
- Deposits made via bKash, Nagad and Rocket are typically credited to your cv988 account balance within 60 seconds of confirmed payment. Bank transfer deposits may take longer depending on the processing times of the originating bank.
- cv988 does not charge any processing fees on deposits. Any fees levied by the payment provider are outside cv988's control and are the responsibility of the player.
- cv988 reserves the right to reverse any deposit and return funds to the originating source if there are reasonable grounds to suspect fraudulent activity or a violation of these T&C.
Withdrawal Conditions
- The minimum withdrawal amount is ৳500. Withdrawals must be directed to a payment account registered in the same name as the cv988 account holder.
- Withdrawal requests are processed by the cv988 payments team on a rolling basis. Most withdrawals to bKash and Nagad are completed within 5 to 15 minutes. Bank transfer withdrawals may take up to 24 hours depending on the receiving bank.
- cv988 may place withdrawals on hold pending satisfactory completion of KYC verification. Players are strongly advised to complete KYC verification proactively after registration to avoid delays at the point of withdrawal.
- cv988 reserves the right to withhold or delay any withdrawal where there is a reasonable suspicion of bonus abuse, fraudulent wagering patterns, or any other breach of these T&C, pending investigation.
4. Bonus Terms and Promotions
cv988 offers a range of bonuses and promotional offers to eligible players, including welcome bonuses, reload bonuses, free spin packages and seasonal promotions. All bonuses and promotions offered by cv988 are subject to the following general conditions, in addition to any specific terms that may be stated within the individual offer itself.
- All bonuses are subject to wagering requirements (rollover) before the bonus amount or any winnings derived from bonus funds can be withdrawn. The applicable rollover for each offer will be stated within the offer's specific terms.
- Bonuses are valid for a specified period from the date of credit. Expired bonus funds and any associated free spins will be removed from the account without notice at the end of the validity period.
- Each promotion may only be claimed once per eligible player unless the offer explicitly states otherwise. Attempts to claim the same promotion multiple times using different accounts or payment methods constitutes bonus abuse and will result in account closure and forfeiture of all associated funds.
- cv988 reserves the right to modify, suspend or withdraw any promotion at any time without prior notice. Players who have already claimed a bonus at the time of modification will have their existing bonus treated under the terms applicable at the time of the original claim.
- Free spins awarded as part of a promotion are only valid on the specific game or games designated within the offer. Winnings from free spins are credited as bonus funds and are subject to the relevant rollover requirement before withdrawal.
cv988 reserves the right to void any bonus and reclaim associated winnings if there is reasonable evidence that a player has engaged in betting patterns designed to circumvent the spirit of a promotion, including low-risk hedging strategies, arbitrage betting or systematic exploitation of bonus mechanics.
5. Fair Play and Prohibited Conduct
cv988 is committed to providing a fair, honest and transparent gaming environment for all players. The following conduct is strictly prohibited and constitutes a material breach of these T&C that will result in immediate account closure and forfeiture of all balances.
- Using automated software, bots, scripts or any artificial intelligence tools to place bets, analyse game outcomes or interact with the cv988 platform in a manner not available to a standard manual user.
- Exploiting any software error, bug, glitch or vulnerability in the cv988 platform or in any game hosted on cv988 to gain an unfair advantage. Any winnings derived from such exploitation will be voided.
- Colluding with other players or with any third party to manipulate the outcome of any game or betting market on cv988, including chip-dumping in live casino games or coordinated betting in sports markets.
- Engaging in any form of money laundering, terrorist financing or any other financial crime using the cv988 platform. cv988 cooperates fully with relevant authorities in the investigation of any suspected financial crime activity.
- Attempting to access, interfere with or damage any part of the cv988 platform infrastructure, including databases, servers, networks or security systems, whether directly or via a third-party tool.
cv988 uses automated and manual monitoring systems to detect prohibited conduct. Where prohibited conduct is detected, cv988 reserves the right to suspend the relevant account immediately, withhold any pending withdrawals pending investigation, and report the matter to relevant legal authorities where applicable.
6. Responsible Gaming and Self-Exclusion
cv988 is committed to promoting responsible gaming among all players. We recognise that for a small number of players, gambling may become problematic. cv988 provides the following responsible gaming tools, which any registered player can access at any time through their account settings or by contacting the support team directly.
- Deposit limits: Players may set daily, weekly or monthly deposit caps on their account. Once set, a limit reduction takes effect immediately; a limit increase is subject to a 24-hour cooling-off period before it takes effect.
- Session time reminders: Players may configure automatic reminders that alert them when they have been playing for a specified duration within a single session.
- Self-exclusion: Players may request a temporary self-exclusion (minimum 30 days) or a permanent self-exclusion from the cv988 platform at any time. During a self-exclusion period, the player's account will be locked and no deposits, bets or withdrawals will be permitted, except the return of the existing account balance.
- Reality checks: Players may enable periodic on-screen prompts that display their session duration and net win/loss position at regular intervals during play.
7. Intellectual Property
All content on the cv988 platform, including but not limited to software, text, graphics, logos, icons, images, audio clips, game interfaces, and the overall look and feel of the platform, is the intellectual property of cv988 or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the cv988 platform for personal, non-commercial entertainment purposes only. You may not reproduce, modify, distribute, publicly display, reverse-engineer or create derivative works from any content on cv988 without the prior written consent of cv988 or the relevant rights holder.
8. Limitation of Liability
To the fullest extent permitted by applicable law, cv988, its directors, officers, employees, agents and licensors shall not be liable for any indirect, incidental, special, consequential or punitive damages arising out of or in connection with your use of, or inability to use, the cv988 platform — including but not limited to loss of winnings, loss of data, loss of opportunity, or interruption of play caused by technical failures, network outages, or scheduled maintenance periods.
cv988's total aggregate liability to any player arising out of or in connection with these T&C, regardless of the nature of the claim, shall not exceed the total net deposits made by that player to their cv988 account in the 30 calendar days immediately preceding the event giving rise to the claim. Nothing in these T&C shall exclude or limit liability for fraud, wilful misconduct, or any other liability that cannot be excluded or limited by applicable law.
9. Amendments to These Terms
cv988 reserves the right to amend, update or replace these T&C at any time. Where changes are material — for example, changes to bonus rollover conditions, withdrawal processing times, or eligibility requirements — cv988 will endeavour to provide players with reasonable advance notice via a platform notification or by email to the address registered on their cv988 account. Your continued use of the cv988 platform following the publication of any amended T&C constitutes your acceptance of the updated terms. It is your responsibility to check these T&C periodically for updates. The most current version of these T&C will always be available on the cv988 platform.
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