cv988 Frequently Asked Questions

Registering on cv988 takes under two minutes. Go to cv988.pro, tap the registration option, enter your mobile number and a secure password, confirm you are aged 21 or above, and verify the SMS code sent to your phone. Once verified your account is active immediately and you can make your first deposit via bKash or Nagad to start playing.

The minimum age to play on cv988 is 21 years old. This policy applies to all players in Bangladesh without exception. cv988 enforces age verification during the KYC process and permanently closes any account found to belong to a player under 21, with any associated balance forfeited. Please do not attempt to register if you are under 21.

On the cv988 login screen tap Forgot Password and enter your registered mobile number. A one-time code arrives via SMS within seconds. Enter the code on the reset page, choose a new password, and log in. If you no longer have access to your registered number, contact cv988 live chat support with your account details and a government-issued ID to recover access.

To complete KYC on cv988 you need a clear photo or scan of a valid Bangladeshi government-issued ID — your NID card, passport, or driving licence — plus a selfie taken at the time of submission. Documents are reviewed by the cv988 compliance team within 24 hours in most cases. Completing KYC unlocks full withdrawal limits and confirms your account is legitimate.

To deposit via bKash on cv988, log in, open the Deposit section, select bKash, enter your deposit amount (minimum ৳200), and follow the on-screen steps to authorise the payment from your bKash wallet. Most bKash deposits are credited to your cv988 balance instantly. cv988 charges no deposit fees; standard bKash transaction charges may apply from bKash's side.

The minimum withdrawal on cv988 is ৳500 for bKash and Nagad, and ৳1,000 for Rocket and bank transfers to Dutch-Bangla Bank, BRAC Bank, IBBL, Sonali Bank and other supported Bangladeshi banks. cv988 does not charge withdrawal fees. Your mobile banking provider or bank may apply their own transaction charges on the receiving end.

Nagad withdrawals from cv988 are usually processed within 5 to 30 minutes during Bangladesh Standard Time business hours (09:00 to 22:00 BST). Requests made outside those hours are queued and processed first thing the following morning. Your account must be KYC-verified before any withdrawal is approved. cv988 aims to complete most Nagad withdrawals within the same session.

Yes, cv988 accepts deposits via Rocket (DBBL Mobile Banking). In the Deposit section choose Rocket, enter the amount and your registered Rocket number, and complete the transaction using your Rocket PIN. Rocket deposits typically reflect in your cv988 account within a few minutes. The minimum deposit via Rocket is ৳200.

cv988 charges no fees for deposits or withdrawals. The full amount you deposit reaches your gaming balance, and the full amount you request in a withdrawal is sent to your mobile wallet or bank account. Your mobile banking provider or bank may apply their own standard transaction charges, which are outside cv988's control.

Yes, cv988 covers all Bangladesh Tigers international cricket fixtures including Bangladesh vs India, Bangladesh vs Pakistan, Bangladesh vs Australia and all ICC tournament matches. Betting markets include match winner, top batsman, top bowler, total runs, method of dismissal and live in-play markets with ball-by-ball odds updates on major fixtures.

Yes, cv988 has a full live casino section with real human dealers streamed in real time. Games include Live Baccarat, Live Roulette, Live Blackjack, Andar Bahar, Teen Patti, Dragon Tiger and game-show titles powered by Evolution Gaming and Ezugi. All live casino games run directly in your mobile browser — no app download or plug-in required.

No app download is required to play on cv988. The platform is fully optimised for mobile browsers on Android and iOS. Simply open cv988.pro in Chrome or Safari on your phone, log in, and all games, betting markets, deposits and withdrawals work seamlessly. The mobile site loads fast on standard Bangladeshi 4G connections.

All slot games on cv988 use certified Random Number Generators (RNG) provided by licensed studios including Pragmatic Play, NetEnt and Microgaming. cv988 does not modify the RTP of any game. Published RTP values typically range from 94% to 97% for popular slot titles and are displayed in each game's info or help panel so you can check before you play.

For BPL (Bangladesh Premier League) matches cv988 offers markets including match winner, top batsman, top bowler, total sixes, total runs over/under, player performance specials and live in-play betting with odds that update ball by ball. BPL match odds go live before each fixture and remain available for in-play wagering throughout the match.

cv988 offers a welcome bonus to new players who register and complete their first qualifying deposit. The current bonus amount and terms are shown on the Promotions page at the time you sign up — values are updated periodically. All welcome bonuses carry a wagering requirement that must be completed before bonus-derived winnings can be withdrawn.

The wagering requirement on a cv988 bonus specifies how many times you must bet the bonus amount before any winnings from it become withdrawable cash. For example, a ৳1,000 bonus with a 20x wagering requirement means you need to place ৳20,000 in total bets. Specific requirements are listed on each promotion's Terms page and differ between welcome, reload and free spin offers.

Whether a cv988 bonus can be used on cricket betting depends on the specific promotion's terms and conditions. Some cv988 bonuses are valid across all product types including sports betting, while others are restricted to casino games or slots only. Always read the individual promotion's T&C before placing bonus bets on cricket or any other market.

Yes, cv988 periodically offers free spins as part of welcome packages, reload promotions and seasonal campaigns such as Eid, Pohela Boishakh and IPL season. Free spins are typically awarded on selected Pragmatic Play or Microgaming slot titles. Winnings from free spins are subject to the wagering requirement stated in the promotion's terms before they can be withdrawn as real cash.

cv988 is a safe and reliable platform for Bangladeshi players. The site uses SSL encryption on all pages and transactions, meaning your personal data and payment details are encrypted in transit. Player funds are held separately from operational funds. KYC verification ensures only legitimate, age-verified players can make withdrawals, protecting the platform and all its users from fraud.

To set a deposit limit on cv988, navigate to the Responsible Gaming section in your account settings, choose a daily, weekly or monthly cap, and save the change. Limit reductions take effect immediately. Limit increases require a 24-hour cooling-off period before they activate, giving you time to reconsider. You can also contact cv988 live chat support to have a limit applied on your behalf.

To self-exclude from cv988, contact the support team via live chat and tell the agent you want to activate a self-exclusion. You can choose a temporary exclusion ranging from 30 days to 12 months, or a permanent exclusion. Your account is locked within minutes of the confirmed request. Your existing balance is secured and returned to your registered bKash or Nagad account upon eligibility.

If gambling is negatively affecting your finances, relationships or mental health, contact cv988 support immediately via live chat or email at [email protected] and request a self-exclusion or cooling-off period. Our support team handles these requests with full confidentiality and no pressure. Taking action early is the most effective step — cv988 is committed to supporting responsible gaming for all players in Bangladesh.